Mall Voucher Payment Guide 商场券付款操作指南

本指南用于规范商场券与其他支付方式组合付款时的收银操作，确保 POS 中记录的支付方式和金额与实际收款一致，避免日结单及月底对账出现差异。

This guide explains how to record a mall voucher together with other payment methods. The payment method and amount recorded in the POS must match the actual payment collected to prevent differences in the Daily Closing Report and month-end reconciliation.

---

## 1. 商场券在 POS 中的记录方式

**How a Mall Voucher Is Recorded in the POS**

商场券是 POS 中的自定义支付方式，例如 `Voucher $5` 或 `Mall Voucher $100`。POS 只会按照收银员选择的支付方式和输入的金额生成记录，不会检查顾客实际使用的商场券面值。

A mall voucher is set up as a custom payment method in the POS, such as `Voucher $5` or `Mall Voucher $100`. The POS records the payment method and amount entered by the cashier. It does not check the actual value of the voucher used by the customer.

> **重要：** POS 中记录的支付方式和金额必须与实际收款一致。
>
> **Important:** The payment method and amount recorded in the POS must match the actual payment collected.

---

## 2. 商场券与其他支付方式一起付款

**Using a Mall Voucher with Another Payment Method**

如果商场券不能支付订单的全部金额，剩余金额需要使用其他支付方式时，必须选择 `Multi-Payment`，不能直接点击商场券完成整笔订单。

If the mall voucher does not cover the full order amount and the balance will be paid using another payment method, always select `Multi-Payment`. Do not complete the whole order by selecting the mall voucher directly.

### 操作步骤

**Steps**

1. 在支付方式页面点击 `Multi-Payment`。

Tap `Multi-Payment` on the payment method screen.
![](/media/202609/2026-09-20_103514_1172930.5706260048973346.png)

2. 选择对应的商场券支付方式，并输入商场券的实际使用金额。

Select the correct mall voucher payment method and enter the amount covered by the voucher.

3. 选择用于支付剩余金额的支付方式，例如现金或系统中已有的其他支付方式。

Select the payment method used for the remaining balance, such as Cash or another payment method available in the POS.

4. 输入该支付方式实际收取的金额，确认页面显示的 `Remaining` 为 `$0`。

Enter the amount collected using that payment method and make sure `Remaining` shows `$0`.
![](/media/202609/2026-09-20_103530_6921470.8761146632603088.png)

5. 核对每种支付方式和金额，确认无误后完成订单。

Check each payment method and amount before completing the order.

---

## 3. 收取剩余金额

**Collecting the Remaining Balance**

`Multi-Payment` 用于在 POS 中分别记录每种支付方式和金额。由于系统目前无法通过 AllinPay 自动完成拆分收款，如果剩余金额使用现金以外的支付方式，员工需要通过对应的支付渠道手动完成收款。

`Multi-Payment` records each payment method and amount separately in the POS. The system currently cannot process a split payment automatically through AllinPay. If the remaining balance is paid by a non-cash method, the cashier must collect it manually through the correct payment channel.

完成订单前，必须确认顾客实际支付的方式和金额与 POS 中的记录一致。

Before completing the order, make sure the actual payment method and amount collected from the customer match the POS record.

### 示例

**Example**

订单总额为 `$101.53`，顾客使用 `$100` 商场券，剩余 `$1.53` 使用其他支付方式。正确的记录方式是：

The order total is `$101.53`. The customer uses a `$100` mall voucher and pays the remaining `$1.53` using another payment method. Record the payment as follows:

- 商场券：`$100.00`
- 其他实际使用的支付方式：`$1.53`

- Mall Voucher: `$100.00`
- Other payment method actually used: `$1.53`

---

## 4. 请勿直接使用商场券完成整笔订单

**Do Not Use the Mall Voucher to Complete the Full Order**

如果订单总额是 `$101.53`，收银员直接点击 `Mall Voucher $100` 完成付款，POS 会把整笔 `$101.53` 记录为商场券。即使员工另外通过其他渠道收取了 `$1.53`，该笔收款也不会正确记录在 POS 中。

If the order total is `$101.53` and the cashier completes the payment by selecting `Mall Voucher $100` directly, the POS will record the full `$101.53` as a mall voucher payment. Even if the cashier collects the remaining `$1.53` through another channel, that payment will not be recorded correctly in the POS.

这会导致实际收款、日结单和月底对账中的支付方式不一致。

This will cause the actual payment collected, the Daily Closing Report and the month-end reconciliation records to be different.

---

## 5. 收银员必须记住

**Cashier Checklist**

- 商场券与其他支付方式一起使用时，必须选择 `Multi-Payment`。
- 按照实际使用金额记录商场券和剩余付款。
- 现金以外的剩余付款，需要通过对应渠道手动完成收款。
- 完成订单前，确认实际收款与 POS 记录完全一致。

- Always select `Multi-Payment` when a mall voucher is used together with another payment method.
- Record the actual voucher amount and the remaining payment separately.
- Collect any non-cash balance manually through the correct payment channel.
- Before completing the order, make sure the actual payment matches the POS record.